What is chief of staff?

Posted on by ROCKETS

 

 

🚀 Rockets Raydio, beginning! 🎙️

(Marcy) :. Rockets Raydio. This channel was started as a part of our activities to boost our ability to create "the joy of working"! We will transmit various perspectives on working!"

(Go):. It's started! It's the first time!"

First time!"

'There's something I need to decide first! Super important!"

What is it?"

This Rockets Raydio, it's how hard we're going to make it!"

...... hardness?"

Yes! Will it be crispy, gurgling, or muffled? No, it's going to be poofy! No!

(Chuckles) I mean, how casual do you want to be?"

I'm usually pretty rigid in my work, but I want this to be a place where I can talk more freely! I'm pretty rigid in my everyday work, but I want this to be a place where I can talk more freely."

I think that's right. But I want to make it a place where people can think about working properly, not just casually talk about it.

Then the direction should be 'casual, but a little serious'!"

 

🎯 Today's topic: what is "chief of staff"?

Now, as for today's theme, have you thought about it?"

."Let's see. ...... (rustling) Oh! This is it! I was going to talk about "Chief of Staff"!"

Oh, chief of staff! You hear that a lot in the U.S., but it's not so familiar in Japan."

Yes, yes. Actually, this role seems to have evolved from the military chain of command."

I'm sure you've seen them in many Netflix dramas, like "Designated Survivor". For example, 'Designated Survivor. That was really interesting."

Marcy said, "Yeah, that was in the government sector, but in the English-speaking business world, the role of chief of staff is well established in the corporate world as well. I think this is very similar to what Marcy has done in the past, and this role has been very important in both large corporations and start-ups..."

 

 

🏆 Five Roles of the Chief of Staff

May I first ask you to describe what kind of work you do?"

Yes," he said. I wanted to re-language what we kind of understand, so I looked for it and found a recent article in the Harvard Business Review (Article LinksI think the guy from Horizon Blue Cross Blue Shield is saying there are 5 roles for Chief of Staff. Let's take a look at this."

I see. Let's look at them one at a time."

　(operating computer) "It's an English article... please comment from Marcy's point of view."

1️⃣ Air Traffic Controller ✈️

 

You say, "First of all, it's an air traffic controller. That sounds cool!　But the point is to organize top management's instructions and communicate them well to each department.

I think that's right. It's a role that overlooks the entire organization and controls it so that instructions are not confusing.

In other words, like getting inside the president's head and getting the information out to everyone at the right time?"

Yes, I'm like an air traffic controller who organizes the landing order for planes with lots of people on board.

 

2️⃣ integrator 🔗

 

"Oh, does this mean you're the one who connects?"

That's right. It is a role to break down the barriers between departments and facilitate cooperation.

"Ah, you mean bridging between departments, because companies tend to be siloed."

Yes, it's important to have a holistic viewpoint. Especially in a large company, each department has different objectives, so it's important to have a holistic viewpoint."

 

3️⃣ communicator 🗣️

 

Is this like translating for the president?"

It's close, isn't it? It's a role that communicates the vision of the top management to the entire organization at the right temperature.

When the top management says, "Profit is important! then the front line may say, "Oh, you mean all we have to do is cut costs? In such cases, there are potentials that can be properly "translated" into "this business can generate a large profit. In such cases, it is important for the top management to "translate" the message appropriately and convey it from various angles: "This business has the potential to generate large profits, which is a great thing, and it is a dream come true for the next big expansion. That's why I'm saying that profit is important.

 

4️⃣ Honest Broker & Truth Teller ⚖️

 

This one has a really strong name, doesn't it?"

Ignore him. Yeah, you're saying that this is simply the role of giving honest opinions, even to the top."

I see. So you need someone who can say, 'I think that's wrong,' instead of a yes-man."

Yes, yes. You're the one who gives tough feedback for the organization, sometimes even to the top management."

 

5️⃣ Consultants with no internal agenda 🎭

 

What does this mean?"

This means that the chief of staff should not have an agenda. It means that we need to operate fairly, not from the standpoint of our own career advancement or reputation.

Ah, it's true that if there are factional disputes within the management team, it's hard to move in a fair manner.

I think it's important to have a position that is purely for the benefit of the company as a whole. It's important to have a position that genuinely works for the company as a whole."

Hmmm...so a chief of staff is not just a right-hand man, but a kind of lubricant that keeps the organization running smoothly!"

That's exactly right. It's a very important position because of the wide variety of roles.

I see. That is why the chief of staff often plays an important role as an assistant to the CEO, especially in startups. When I first started this venture, I said that even though it was small, it was necessary to have a CEO's office, but now it is clear to me that I meant the Chief of Staff. In essence, I thought it was essential to have someone who could embody the five roles of the Chief of Staff.

Even in large companies, these roles are essential in driving new business and change."

 

 

🌍 Will Chief of Staff take root in Japan?

 

In Japan, the term 'chief of staff' is not yet common, but there are people who are practically filling that role."

For example, the head of the corporate planning department or the head of the president's office might have that kind of name as a job title. Such a person may have a chief-of-staff role."

I'd love to have a Chief of Staff on the show! I'd love to have a guest on this rockets radio show who works in a chief-of-staff type capacity, and hear some real stories!"

'Sounds interesting! I'd love to dig deeper into the conversation to see what role you actually play."

Then let's move forward with our next guest talk project!"

 

 

🎙️ Summary: Rockets, Raydio, and the future.

 

Now, there is one last thing to decide."

What is it?"

What did you say earlier about the name of this program?"

 Rockets Radio?"

No, no, it's ROCKETS RADIO.

"REDIO?"

No, no, no, RADIO.

RocketsRadio!"

Oh yeah, ROCKETS RADIO.

Rockets...

".... Reidio!　... let's practice."

I'll practice. I'll practice..."

See you next time. Rockets, this was Raydio! Bye-bye!"

Bye-bye."

 

🔥 Overall summary

In this edition of ROCKETS RADIO, we take an in-depth look at the Chief of Staff. This role is an important position that supports the execution of strategy as the right-hand man of top management and is responsible for the following five roles

✅ Air Traffic Controller(Adjust the whole) ✅ integrator(Connecting between organizations) ✅ communicator(Communicate your vision) ✅ Honest Broker & Truth Teller(Give honest feedback) ✅ Existence with no internal agenda(Moving in an impartial manner)

In the future, Rockets Raydio will invite people who actually work in a chief-of-staff type capacity to delve into real-life stories. Stay tuned for the next installment! 🎧✨